These terms and conditions form the basis of the agreement between you and GRC Advocates Pty Ltd (ABN 38 275 474 316). The agreement consists of the following documents:
These Terms and Conditions;
The completed Application Form including an Application Questionnaire (where applicable), completed either online or offline;
The Enrolment Package Outline; and
Our Privacy Policy.
The Agreement
By signing the Application Form, paying the Minimum Deposit, or by signing up online to a GRC Advocates Coaching Package, you agree to be bound by these Terms & Conditions (“Terms”) and our Privacy Policy.
We suggest that before you sign the registration form or orally agree to us providing Services that you read through these terms and conditions. If you have any questions concerning them, please ask us.
You should keep a copy of these terms and conditions for your records.
Definitions
Application Form means the document which sets out your personal details, selected GRC Advocates Program, details of the agreed payment method.
Application Questionnaire means the questionnaire containing questions relevant to your business that is sent to you following your enrolment in any of the GRC Advocates programs, for you to complete.
Enrolment Package Outline means the document containing the description of any of the GRC Advocates programs and the included services on offer from time to time.
Event means a retreat, seminar, networking event, coaching session or promotion and other planned sessions organised or produced by GRC Advocates, whether live or online.
Intellectual Property means all intellectual property rights of whatever nature anywhere in the world conferred under statute, common law or equity and includes rights in respect of or in connection with copyright, whether or not registered or registrable, and includes the right to apply for or renew the registration of such rights.
Losses means all losses including financial losses, damages, legal costs and other expenses of any nature whatsoever.
Minimum Deposit is the amount specified as the minimum deposit payable for the selected GRC Advocates Program in the Application Form.
Online Content means all content on the GRC Advocates website (www.pascalxavier.com, relevant landing pages and social media) including but not limited to eBooks, tables, educational materials, apps, video webinars, and audio material.
Paid in Full Payment means payment of the entire cost of the selected GRC Advocates Program at the time of signing the Application Form or signing up online.
Participant means any person enrolled in any selected GRC Advocates Program.
Payment Plan means an installment arrangement for the payment of the full cost of the selected GRC Advocates Program in equal installments, the first payment being due prior to commencement of the selected GRC Advocates Program.
Selected GRC Advocates Program means the level of services that you have selected to receive at the time of signing the Application Form, as outlined in the Enrolment Package Outline.
GRC Advocates Client and/or You means the individual named in the Application Form.
GRC Advocates Website means the website www.pascalxavier.com and all associated subdomains and mobile websites.
GRC Advocates Member Website means the parts of the website to which access is limited to clients currently enrolled in a selected GRC Advocates Program.
GRC Advocates Member Facebook Group means the closed Facebook group for clients of GRC Advocates.
GRC Advocates, We, Us and Our refers to GRC Advocates Pty Limited and includes the director, representatives and assigned persons.
GRC Advocates Coaching Packages means all products and services provided by GRC Advocates including but not limited to mentoring programs, products, seminars, online content, coaching, consulting, marketing services and media containing recorded materials, photography and videography.
Enrolment and Payment
1. Enrolment in the selected GRC Advocates Program is subject to approval by GRC Advocates.
1.1 Completion of the details in the Enrolment Package outline including the Application Form and Application Questionnaire; and
1.2 Payment of the Minimum Deposit, or if applicable, a Paid in Full Payment.
2. Completion of the Application Questionnaire provides information about you which enables GRC Advocates to:
2.1 Ensure your suitability for enrolment in the Selected GRC Advocates Program;
2.2 Confirm your intention to commit to this Agreement for the full term; and
2.3 If applicable, tailor the Selected GRC Advocates Program to your specific business and personal needs.
3. Payment for the selected GRC Advocates Program may be made either by a Paid in Full Payment at the time of enrolment, or by way of a Payment Plan.
4. The pricing for all GRC Advocates Coaching Packages is outlined in the Enrolment Package Outline and may be updated by GRC Advocates at any time.
5. The price does not include travel or accommodation costs associated with any Event included in the selected GRC Advocates Program.
6. If you are accepted into the selected GRC Advocates Program, you are responsible for the payment of fees for the entire course of the Program regardless of whether you attend or complete the work involved.
7. Payment for the selected GRC Advocates Program may be made either by a Paid in Full Payment at the time of enrolment, or by way of a Payment Plan.
8. If you do not make a Paid in Full Payment prior to the date for final payment outlined in the Enrolment Package Outline, then you will be charged the Payment Plan price for the Selected GRC Advocates Program.
9. Payment Plans will be approved subject to you providing us your credit card or debit card details for payments on the date of completing the Application Form.
10. Intake periods for certain GRC Advocates Programs are seasonal and commence in certain months of the year. If numbers have been exceeded for your required intake period, you will be admitted into the next available intake period.
11. You acknowledge that if you are accepted into the Selected GRC Advocates Program, you are responsible for the payment of fees for the entire course of the Selected GRC Advocates Program, regardless of whether you actually attend or complete the work involved and regardless of whether you have selected a Paid In Full Payment or Payment Plan. No refunds will be issued, and all payments must be made. If a payment remains outstanding for greater than 30 days, the balance for the remainder of payments becomes due immediately and an invoice will be issued for the full amount.
12. Your enrolment in the Selected GRC Advocates Program may not be resold, transferred or offered for resale at a premium (including via online auction sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods and services, either by the original purchaser or any subsequent bearer without the prior written consent of GRC Advocates and other than in accordance with the conditions set out in this agreement. If an enrolment in a GRC Advocates Program is sold, transferred or used in breach of this clause, the enrolment may be cancelled without a refund, and the bearer of the enrolment may be refused admission to the Selected GRC Advocates Program.
13. Upon completion of your application you will nominate the specific date for attending the GRC Advocates Program.
Cooling Off Period
14. If you choose to cancel your enrolment for any reason within 7 days of signing the Application Form (“cooling-off period”), we will refund the total amount paid minus your minimum deposit.
14A. The Minimum Deposit forms part of the Program Fee irrespective of whether payment is made by Payment Plan or Paid in Full Payment.
14B. Where a Participant cancels during the Cooling-Off Period, GRC Advocates will retain the Minimum Deposit and refund any remaining amounts paid.
15. Notice of cancellation within the cooling off period must be given by email.
16. After expiry of the cooling off period, cancellations will not be accepted except at the sole discretion of GRC Advocates.
Payment Plans
17. Payments are in equal instalments as set out in the Enrolment Package Outline and must be paid when it is due.
18. Changes to the GRC Advocates Payment Plan are at the absolute discretion of GRC Advocates.
19. If payment is declined, GRC Advocates reserves the right to charge any merchant processing fees or penalties incurred.
Outstanding Fees
20. If monies remain outstanding for over 30 days, GRC Advocates reserves the right to:
Charge interest on outstanding amounts;
Report non-payment to a credit reporting agency; and
Assign debt collection rights to a third party.
Refunds and Termination
21. Occasionally we may need to cancel a Program. In the event of cancellation without reschedule, a full refund will be paid within 10 days.
22. After the cooling off period has expired, no refunds will be given except where required by law.
23. Requests for termination due to unforeseeable personal circumstances must be made in writing.
Your Commitment
24. By signing this Agreement, you agree that you will:
Participate in the activities and perform the tasks assigned;
Commit for the full duration of the selected Program; and
Complete all coaching sessions included in the Program.
25. We may terminate this agreement and suspend or terminate your participation without refund if you:
Breach these terms;
Become disruptive or difficult to work with;
Fail to follow program guidelines; or
Interfere with the participation of others.
Confidentiality
26. You agree to keep confidential and not disclose any confidential information belonging to any participant or GRC Advocates.
27. You agree not to infringe the intellectual property rights of GRC Advocates or any other participant.
Disclaimer
28. We do not guarantee that you will achieve specific results. Your success depends on many factors including your dedication, participation, desire, and motivation.
29. Information provided during Events is for general purposes only and does not constitute financial or legal advice.
30. Participation in the Program carries inherent business risks and GRC Advocates is not liable for losses arising from business decisions made by you.
Intellectual Property
31. All materials relating to GRC Advocates Coaching Packages and Programs are subject to copyright and intellectual property rights.
32. You agree not to reproduce or use any materials without prior written permission.
Indemnity
33. You agree to indemnify and keep indemnified GRC Advocates against any losses, claims, costs or damages arising from your negligence, breach of these terms, or participation in the Program.
General
34. The laws of New South Wales govern this agreement.
35. If any part of this agreement is determined invalid or unenforceable, the remainder remains in effect.
36. Failure to enforce any provision does not constitute waiver of that provision.
37. This agreement may not be varied except with written approval of the Director of GRC Advocates.
GRC Advocates (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in an open, transparent and secure manner.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy applies to all services (local and globally) provided by GRC Advocates including:
Online learning programs
Blended learning and coaching programs
Face-to-face workshops and seminars
Keynote speaking engagements
Speaker bureau services
Events, webinars and conferences
Website interactions and digital platforms
Marketing and communications activities
1. What Personal Information We Collect
We may collect personal information including:
Full name
Email address
Telephone number
Business or employer details
Billing and payment information
Event registration information
Professional background and experience
Coaching or learning participation details
Assessment or survey responses
Photographs, video and audio recordings
Testimonials and feedback
Website usage of information and analytics data
We only collect personal information that is reasonably necessary for our business activities and service delivery.
2. How We Collect Personal Information
We may collect personal information:
Directly from you through forms, registrations and enquiries
Through our website or digital platforms
During seminars, workshops and coaching sessions
Through event registrations and speaker engagements
Via email, telephone or online meetings
Through social media interactions
From third-party service providers where authorised or permitted by law
3. Why We Collect Personal Information
We collect personal information to:
Deliver programs, coaching and services
Manage registrations and bookings
Provide educational resources and learning materials
Communicate regarding events and speaking engagements
Process payments and invoices
Improve our programs and client experience
Conduct marketing and promotional activities
Comply with legal and regulatory obligations
Protect our business operations and participants
4. Use of Photographs, Video and Recordings
Some programs, webinars, seminars or events may be recorded for educational, promotional or quality assurance purposes.
By participating in our programs or events, you acknowledge that photographs, audio recordings and video footage may be captured. Where appropriate, we may seek your consent before using such material for promotional or marketing purposes. If you do not wish to be recorded or photographed, please notify us prior to the event or session.
5. Disclosure of Personal Information
We may disclose personal information to:
Employees, contractors and facilitators
Speaker bureau representatives and event organisers
Payment processors and financial institutions
Technology, hosting and cloud service providers
Marketing and communication platforms
Professional advisers including legal and accounting advisers
Government or regulatory authorities where required by law
Some third-party service providers may store or process data outside Australia. We take reasonable steps to ensure overseas providers maintain appropriate privacy and security standards.
6. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These measures may include:
Secure cloud-based systems
Password-protected platforms
Access controls
Secure payment processing
Reasonable cybersecurity practices
While we take reasonable steps to protect information, no online system can be guaranteed to be completely secure.
7. Direct Marketing
We may use your contact information to provide updates about programs, events, resources, services and speaking engagements.
You may opt out of marketing communications at any time by:
Clicking the unsubscribe link in emails; or
Contact us directly.
We will respect your communication preferences.
8. Cookies and Website Analytics
Our website may use cookies and analytics tools to improve website performance and user experience.
These technologies may collect:
IP address information
Browser and device details
Website interaction data
Session activity information
You may disable cookies through your browser settings; however, some website functions may be affected.
9. Access and Correction
You may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete or outdated.
Requests should be made in writing using the contact details below.
We may refuse access in certain circumstances permitted by law.
10. Complaints
If you believe your privacy has been breached, please contact us using the details below.
We will investigate complaints and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
11. Retention of Information
We retain personal information only for as long as reasonably necessary for business, legal, accounting or regulatory purposes.
When information is no longer required, we take reasonable steps to securely destroy or de-identify it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website and will take effect immediately upon publication.
13. Contact Us
If you have questions about this Privacy Policy or wish to access or correct your personal information, please contact us (Section 3)